Exchange and Refund

  1. We are happy to exchange items within 14 days after purchase date.
  2. All items must be returned unworn undamaged,  unused and with original tags attached.
  3. Refund is possible within 14 days only. Your refund will be completed via the original payment method, excluding the delivery costs and the courier fee in case of pick up of returned/exchanged item.
  4. Items on SALE or on final clearance can be exchanged but cannot be refunded.
  5. If you would like to return an item and get refunded please send us an email to : orders@camicie-eg,com 
  6. Please allow up to 10 business days for the courier to complete the pick up / refund process.
  7. If you received a damaged, defective or wrong item, please contact our Customer Service.
  8. The shipment should be not be opened while the courier awaits. in case of exchange and/or refund a request should be sent and the courier will pick up the merchandize and the refund amount will be refunded to a bank account.  
  9.  Please contact customer service for any further inquiries on;
    1. Phone +201001008689 
    2. Email: