Exchange and Refund

Items in regular price policy in egypt

  1. We are happy to exchange items in regular price within 14 days after purchase date.
  2. All items must be returned unworn undamaged,  unused and with original tags attached.
  3. Refund & exchange is possible within 14 days only. Your refund will be completed via the original payment method, excluding the delivery costs and the courier fee in case of pick up of returned/exchanged item.
  4. Please allow up to 21 days if your  refund is through a Bank transfer. 

Items on SALE policy IN EGYPT

  1. Items on SALE or on final clearance can be exchanged with the same amount or more,  but can NOT  be refunded.
  2. All items must be returned unworn undamaged,  unused and with original tags attached.
  3. Exchange pickup is possible within 14 days only. Your credit will be added to your account at Camicie , excluding the delivery costs, feel free to exchange the products with different ones up to the following 6 months : ) 

Personal Items policy 

Personal Items like Underwear packs can NOT be exchanged or Refunded as per health regulations.

Please note :

  1. Please allow up to 10 business days for the courier to complete the pick up / refund process.
  2. If you received a damaged, defective or wrong item, please contact our Customer Service.
  3. Once received you can try the items during Max 5 mins & return the products if you wish to instantly to the courier. In this case , You are pay the courier the transportation fee once only. 

International POLICY 

  1. We are happy to send you your purchased items with FREE INTERNATIONAL DELIVERY.
  2. All items delivered internationally can NOT be refunded or returned.   
 Please contact customer service for any further inquiries on :

Phone +201065528007 

Email: info@camicie-eg.com